Refund policy

PAB Clothing Return, Refund, and Cancellation Policy

Made-to-order items
Every PAB Clothing product is made to order. All sales are final once an order enters production. We do not accept returns or exchanges for choosing the wrong size or color, buyer’s remorse, or a change of mind. Please review the product description and size guide carefully before ordering.

Order changes and cancellations
Contact us as soon as possible if you need to change or cancel an order. We will try to help if production has not started, but changes and cancellations are not guaranteed. Once an order enters production, it cannot be changed or canceled.

Damaged, defective, or incorrect items
If your item arrives damaged, has a manufacturing defect, or is different from what you ordered, contact us within 30 days of delivery. Include your order number and clear photos showing the issue. If the claim is approved, we will provide a replacement or refund, as appropriate. A physical return of the affected item is generally not required.

Issues that are not covered
Free replacements and refunds are not available when the wrong size or color was ordered, the delivery address was incorrect or incomplete, or the item was received as ordered and the customer changed their mind. Minor variations that are normal for the printing process are not considered defects.

Refunds
Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.

Contact
For help with an order, email jmac@primetimepdx.com with your order number and photos when applicable.

Nothing in this policy limits any rights that cannot be waived under applicable law.